Tri Boro Federal Credit Union is Hiring!
Join our Team!
Member Service Representative - Munhall
401 K, Dental, Life, Medical, Vision
Full time position
The Member Service position will be responsible for serving our members daily by opening new accounts, processing transactions, cross selling our products and services, and resolving technical issues.
Responsibilities:
- Develop and maintain a knowledge base of the current and evolving products and services
- Properly identify members or potential members and document and update member records based interactions
- Cross-sell products and services by providing information about the product
- Accurately perform teller and member service transactions such as deposits, withdrawals, shared ceritifcates, opening & closing accounts, IRA's, etc.
- Troubleshoot and resolve problems and/or technical issues and concerns
- Handle all member inquires and complaints in person, by phone, or electronic access
- Travel to other branch locations, as needed
Qualifications:
- Previous experience in customer service, banking, or cash handling experience of 2-5 years
- Ability to build rapport with our members
- Ability to prioritize and multitask
- Ability to perform your work accurately in accordance with policies and procedures
To apply: Send resume to careers@triboro-fcu.org
Technologies Administrator - Munhall
401 K, Dental, Life, Medical, Vision
Full time position
The technolgy administrator is responsible for maintaining, coordinating, and implementing all area's and phases of the current and new technology related areas with in the credit union operation.
Tri Boro is looking for to fill an in house and on-site technologies administrator position which is responsible for being the credit union liaison working with all related technology, third parties and credit union employees including management of all internal hardware, software applications, and regulatory requirements with technology security administration.
The Ideal candidate will be responsible for a diverse amount of all levels of the credit union technology related areas.
All candidates must have 2 or more years of related credit union experience including directly related education and training.
To apply: Send resume to careers@triboro-fcu.org
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