Card Services Member Information Line
Access to your credit card information anytime, anywhere, nationwide!
Our Card Services Information Line is an audio response unit or "electronic voice" communications system. It will allow you to access up-to-date credit card information, and perform multiple account inquiries quickly and easily, twenty-four hours a day, seven days a week when you call our national toll-free 800 number.
Accessing Member Information Line is as easy as 1-2-3!
Below are step-by-step directions to obtain your credit card account information quickly and easily.
Call 1-800-433-0505
Simply call on our national 800 number. After your call has been connected, a message will welcome you to the Card Services Information Line and prompt you to choose your language preference. If you are calling from a rotary dial telephone please stay on the line, and you will be transferred to a member services representative during normal business hours (see hours of operation).
Select Your Options
After selecting your language preference, you must choose one of the following options:
- Press 1 - To Report a Lost or Stolen Card
- Press 2 - For Account Inquiries
- Press 3 - Merchant Verifications
Directory Options for Account Inquiries
Press 1 - General Account Information
- Balance
- Available Credit
- Payment Activity
Press 2 - Last 5 Transactions
- Request a Copy of your Most Recent Statement
Press 3 - Payment Options
Press 4 - Information on a Disputed Transaction
Press 5 - Credit Limit Change
- Update Account Information (address, telephone number...)
- Request damaged card replacement
Press 9 - To reach a Member Service Representative
Hours of Operation
The Card Services Information Line is available around the clock, holidays included!
Card Services Member Service Representatives are available from:
8:00 a.m. to 5:00 p.m.
Eastern Time
Monday through Friday
(except major holidays)
Privacy Disclosure
Please contact us with any questions or comments:
Phone: (412) 461-3018 | Fax: (412) 461-0842| Email: info@triboro-fcu.org
 Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government National Credit Union Administration, a U.S. Government Agency |
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